ExoticPassport
Showroom rules
In effect from 12 October 2026
The Showroom is where keepers offer verified animals for sale. These rules keep it a place buyers can trust, and they are part of our Terms of Use. Visit the Showroom.
1.What the Showroom is
The Showroom is where keepers offer verified animals for sale and buyers find them, by province. We introduce buyer and seller and take no part in the sale itself: we don't sell animals, take payment for them, hold deposits or arrange transport. Listing an animal and contacting a seller are free, and we take no commission.
2.Who can sell
- You are 18 or older.
- The animal is yours, and it is in South Africa.
- Its card is verified and has a current photo. Verification is what lets buyers trust the Showroom, so it's the one thing every listing needs.
3.What you may list
- Only an animal you may legally sell. Many species need permits to keep, sell, buy or move them, under provincial nature conservation laws, the Threatened or Protected Species Regulations under the Biodiversity Act, and CITES for import or export. You must hold every permit the sale needs, and give the buyer what they need to keep the animal legally.
- Never an animal taken from the wild without the permits the law requires.
- A venomous animal only where both you and the buyer hold the permits your provinces require.
- Never an animal too young to feed by itself or to leave its mother. Describe any health problem honestly in the listing.
4.Keep the listing true
The animal in the listing must be the animal for sale, shown in its current photo, with an honest description and the real price (or “price on request”). One listing per animal, and take it down, or mark it sold, as soon as it is no longer for sale.
5.Where the animal is
Give the province and the town or suburb, so buyers can find animals near them. Never put your street address in a listing: share it only with a buyer you've agreed to meet.
6.Talking to buyers
Buyers reach you through an enquiry in the app, or on WhatsApp if you add your number to the listing. Use a buyer's details only to talk about the animal they asked about, and never pass them on.
7.Meeting and paying
- See the animal before you pay, and check its passport: scan the QR code on its card, or open its passport ID.
- Meet somewhere safe, ideally in public or where you both feel comfortable.
- Never pay a deposit to someone you haven't met, and be wary of anyone who wants money before you've seen the animal.
- ExoticPassport never asks for payment for an animal. A message asking you to pay us for one is a scam: report it to us.
8.Moving animals
If the animal has to travel, carry it yourself or use a courier that moves live animals, in a way that keeps it safe, secure and comfortable. The Animals Protection Act makes it an offence to transport an animal in a way that causes it unnecessary suffering.
9.After the sale
Transfer the animal's passport to the buyer in the app, by their username or with a claim link, so its verified history goes with it. The listing closes by itself when the buyer accepts. If the animal changed hands some other way, mark the listing as sold.
10.How long a listing lasts
A listing stays up for 60 days and then expires; renew it if the animal is still for sale. You can edit it, mark it sold or take it down any time from your listings.
11.Reports and removals
Any signed-in member can report a listing. Our admins may remove a listing that breaks these rules, tell the seller why, and suspend accounts that keep breaking them.
12.Verified is not a guarantee
A verified card means a reviewer checked the animal's record. It isn't a guarantee of the animal's health, genetics, age or legality, so buyers should still see the animal and its paperwork before they pay. See our Terms of Use for the rest.
Read next: Terms of Use · Privacy Policy
